PETAR LTD
Updated: March 2026
1. Introduction
PETAR LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect your personal data when you:
Visit our website
Make an enquiry
Book an appointment
Commission a garment
Purchase a product or service
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
PETAR LTD is registered in England and Wales under company number 16971444, with its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.
For the purposes of data protection law, PETAR LTD is the “data controller” of your personal data.
If you have any questions regarding this policy, please contact:
3. What Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Information You Provide Directly
Full name
Email address
Telephone number
Billing and delivery address
Payment information (processed securely via third-party providers)
Body measurements
Fitting notes and garment specifications
Details relating to your event (including wedding details where applicable)
Appointment history
Correspondence by email, telephone or in person
Photographs taken during fittings (where applicable and agreed)
3.2 Website and Technical Information
When you visit our website, we may collect:
IP address
Device type and browser information
Pages visited and time spent on the site
Cookies and usage data
This information helps us maintain and improve our website.
4. How We Use Your Data
We use your personal data for the following purposes:
4.1 To Provide Our Services
To manage consultations and appointments
To design, construct and alter garments
To process payments
To deliver products
To maintain order history for future reference
4.2 Client Administration
To communicate with you regarding your commission
To respond to enquiries
To manage records of fittings and specifications
4.3 Improvement of Services
To improve our website and client experience
To maintain internal records for quality and continuity
4.4 Marketing (Where You Have Consented)
To send occasional updates or communications about PETAR collections or services
You may withdraw your consent to marketing at any time.
5. Legal Basis for Processing
We rely on the following legal grounds:
Contractual necessity — where processing is required to fulfil a commission or purchase.
Legitimate interests — to manage our business operations and maintain client records.
Consent — for marketing communications.
You have the right to object where we rely on legitimate interests.
6. Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third parties where necessary, including:
Payment service providers
Delivery and courier companies
IT and website hosting providers
Professional advisers (such as accountants or legal advisers)
All third parties are required to respect the security of your personal data.
7. Data Retention
We retain personal data only for as long as necessary.
Typically:
Commission and order records are retained for up to 7–10 years
Measurements and fitting records are retained for future reference unless deletion is requested
Marketing data is retained until consent is withdrawn
You may request deletion of your data at any time, subject to legal and contractual obligations.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse or unauthorised access.
Access to personal data is limited to those who require it for legitimate business purposes.
9. Your Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request erasure of your data (in certain circumstances)
Object to processing based on legitimate interests
Withdraw consent for marketing
Request restriction of processing
Request transfer of your data
Requests should be made in writing to:
We may require proof of identity before responding.
10. Complaints
If you are unhappy with how we process your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.